On the website:

  • Log in on the izneo website with your username and password

  • Click on the gear wheel icon at the top right-hand corner of your screen.

  • You can now click on the different tabs to view and/or modify your personal information. 


Via the Android app: 

  • Make sure you are logged in

  • Tap on the “menu” icon consisting of three horizontal lines at the top left-hand corner of the screen.

  • You can now tap on the different tabs to view and/or modify your personal information (using the “Edit” button to the right of “My Personal Information”). 


Via the iOS app: 

  • Make sure you are logged in

  • Tap on the “menu” icon consisting of three horizontal lines at the top left-hand corner of the screen.

  • Then enter your username or email address

  • You can now view and/or modify your personal information. 


Via Nintendo Switch:

  • Go to “My account”.

  • You can now view your personal information. However, it is not possible to modify this information from the Nintendo Switch app