Izneo

How does izneo work? 5

• How do I buy an album?
• How do I access the albums I’ve purchased?
• What format will the album be in?
• How do I access my free read?
• What is the Super Reader program?

Managing my account 10

• How do I create an account?
• How can I change my password?
• How can I view/modify my account information?
• I forgot my password and/or username.
• How do I activate/deactivate my public profile?

View all 10

izneo applications 5

• I can’t download an album.
• How do I clear my cache (force updates for new releases and the catalog)?
• How do I restart the application?
• How can I free up memory ?
• How do I access my albums when my Nintendo Switch is offline ?

Subscription 8

• What can I access with the izneo subscription ?
• How do I sign up for the subscription ?
• Where do I find my subscriber catalog ?
• I have subscribed, but I can’t access my subscription.
• How do I cancel my subscription?

View all 8

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Languages and territories 5

• How do I change the language used in my app for iOS, Android or Nintendo Switch ?
• Can I change the language of a volume that I’ve purchased ?
• How do I access the catalog of titles in other languages ?
• Why am I unable to purchase certain titles?
• What are the possible payment methods ?

Reading experience 5

• When I open the player of an album I’ve purchased, I get an error 500 message.
• There is a problem with the pages of an album that I purchased.
• An album that I purchased is missing pages.
• I’m unable to read an album excerpt.
• What is the “eazycomics” reading mode?

Manga 3

• Missing volumes from a series
• You live outside of France, Belgium, and Switzerland and are unable to purchase certain mangas.
• Incorrect reading direction

Webtoon 1

• What are Webtoons?

Miscellaneous 5

• How does the wishlist work?
• Is it possible to delete an album from my library?
• izneo and physical albums
• What are tags/themes for ?
• Are you an author and working on publishing a project ?