Izneo
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Knowledge base
izneo
How does izneo work?
5
How do I buy an album?
How do I access the albums I’ve purchased?
What format will the album be in?
How do I access my free read?
What is the Super Reader program?
Managing my account
10
How do I create an account?
How can I change my password?
How can I view/modify my account information?
I forgot my password and/or username.
How do I activate/deactivate my public profile?
View all 10
izneo applications
4
I can’t download an album.
How do I clear my cache (force updates for new releases and the catalog)?
How do I restart the application?
How can I free up memory ?
Subscription
8
What can I access with the izneo subscription ?
How do I sign up for the subscription ?
Where do I find my subscriber catalog ?
I have subscribed, but I can’t access my subscription.
How do I cancel my subscription?
View all 8
Languages and territories
4
Can I change the language of a volume that I’ve purchased ?
How do I access the catalog of titles in other languages ?
Why am I unable to purchase certain titles?
What are the possible payment methods ?
Reading experience
5
When I open the player of an album I’ve purchased, I get an error 500 message.
There is a problem with the pages of an album that I purchased.
An album that I purchased is missing pages.
I’m unable to read an album excerpt.
What is the “eazycomics” reading mode?
Manga
3
Missing volumes from a series
You live outside of France, Belgium, and Switzerland and are unable to purchase certain mangas.
Incorrect reading direction
Miscellaneous
4
How does the wishlist work?
Is it possible to delete an album from my library?
izneo and physical albums
What are tags/themes for ?