In the izneo application for Android:
On your device’s home page, press and hold down the izneo application icon.
Text should appear saying something like “Application information.”
Continue holding down the icon and slide the icon onto this text.
A page will appear where you should see a “Clear cache” option.
Head to “All applications,” which is generally an icon with nine dots at the bottom of your home screen.
Press down on the izneo icon, keep holding it down, and slide it to the text similar to “Application information.”
A page will open where you should see a “Clear cache” option.
Scenario 3 :
From your home screen, press and hold down the izneo application icon.
Underneath the icon, you should see a small window with text similar to “Application information.”
Tap this text. A page should open featuring “Storage.”
When you click on “Storage,” new text should appear saying “Clear cache,” which you will need to select in order to clear your cache.
In the izneo application for iOS:
Make sure that you have exited the izneo application by pressing your device’s Home button twice and then sliding the izneo screen to the top of your screen.
On your device’s home screen, select the Settings icon.
In the left-hand column, select the “izneo” icon and then the “Clear cache at next launch” button.
Open the izneo application again.